The Job : Manager: High Value Individuals, Airtel Nigeria Nigeria
Job Status: Full Time Job,
Remuneration: Attractive,
Location: Lagos, Nigeria
Remuneration: Attractive,
Location: Lagos, Nigeria
Responsible for the implementation of acquisition strategy for prospective High Value Individual (HVI) accounts in Region:
Identify and create opportunities to for acquisition of High Value Individuals across the region.
Create exceptional opportunities to sell HNI products and services within region
HVI Relationship Management:
Develop good relationship management processes with both existing accounts and prospective customers.
Encourage and develop opportunities to have Airtel presence in all HNI locations, institutions, recreational an professional clubs, HORECA, companies, private schools, shopping outlets, airports and residential neighborhoods.
Create symbiotic relationships in events sponsorship with HNI presence to drive sales and revenue growth.
Effective Reporting and Database Management:
Timely reporting of all initiatives, potential prospects, queries, challenges, call plan and new sales made in region
Maintain and manage database of all Corporate customers in the sector
Industry Awareness/Competition Intelligence:
Monitor the activities of competition and develop or recommend counter measures to win competition
Responsible for analysis of competitor’s HVI focused activities as well as relevant market development and proposing pre-emptive counter measures
To immediately address or escalate any unusual competitor activity and sale support that may be a threat to performance of the business
Cross Functional Liaison and Support:
Co-ordinate with all internal stakeholders (marketing, sales, IT, service delivery and networks) to deliver excellent customer experience, design value propositions, training intervention for field sales employees and channel partners
Work with service delivery and support bill delivery and collection for post pay HNI in the zone
Target Allocation, Forecasting, Reporting:
Accountability for ensuring that agreed target are cascaded across Zones, channel partners and field sales agents
Responsibility for managing performance variances and reallocating targets as required
Timely report, of all activities (Daily, weekly, monthly, quarterly etc.. and as required)
Acquisition – Performance Vs. Target and against all product lines
Others:
Presence at relevant events, ensuring expected benefits are realized
Reduce debt portfolio and churn in your segment
Carry out all other functions as directed by ZBM.
JOb Qualifications
Educational Qualifications & Functional / Technical Skills:
- A first degree or its equivalent in Computer science, Business Administration, Sales and Marketing or Business related discipline
- Superior written and verbal communication skills. Fluency in Hausa language.
- Selling skills, organizational skills, and self-directed time management skills
- Ability to plan daily/periodic operations
- Proficiency in Microsoft Office, especially PowerPoint presentations
- 5+ years of varied experience in Sales & Marketing with at least 4 years at middle management level handling high net worth accounts/individuals.
- Relevant experience in Telecom industry is desirable
- Solid track record of high value acquisitions and key account management with a passion for Airtel Nigeria products/services
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