Customer Care Officer at John Holt Plc

John Holt Plc is recruiting to fill the position below:

Customer Care Officer

Location: Lagos

Responsibilities

• To maintain good relationship with customers
• Act as interface between customers and the company
• Timely submission of invoices/job cards to customers, based on ledger card entries and follow up for payments
• Regular reconciliation of customers account and ensure that debts are not accumulated
• Report complaints promptly to CMS/Technical team for proper management
• Generate monthly report for customer service manager
• Know details of customers account
• Reconciliation of customer statement of account with SUN system
• Monitor WIP to ensure that all job cards are closed as at when due
• Generate new customers
• Monitor and pick up WHT certificates from customers
• Any other duties as assigned by the CMS

Requirements

• BSC/HND in related disciplines
• A good knowledge of accounting is required
• A minimum of three years working experience in customer care is required.

Mode of Application: Interested candidates with requisite qualification should forward their CVs to: job1401@jhplc.com
Application Deadline 21st Feb, 2014